Intervention Services: Admissions Help and The Love First Model

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983 Mar Don Drive
Winston-Salem, NC 27104

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Intervention is not mean. It is not an attack or an ambush. Intervention is kind. Intervention is a loving opportunity to say clearly, "We love you. We haven't forgotten who you are and what makes you special. We are all ready to make changes, and we're inviting you to say yes to our help today."

Intervention is best described as the experience of surrounding a loved one with support and encouragement from those who love them most. It’s a deliberate, loving opportunity that helps make it easier for someone to accept help and harder to reject it. Because you see, accepting help is scary. It’s only easier when we know that we are loved and supported and that the alternatives are simply too hard to accept. Intervention makes accepting help easier. 

The goal of an intervention is to help a loved one with addiction to accept treatment but it is also to help them begin the journey of recovery. We want that person to become aware of the ways in which their problem is affecting others, themselves and their future. But just as importantly, we want your loved one to know how much they are loved, missed and valued as an important member of your family and an important person in your life. Hopefully, with a new understanding, the person will choose to accept the gift and opportunity of treatment to help them begin the journey of recovery.

Full Life Counseling believes that it’s best to intervene with love, respect and a clear message of how life will change after our time together. This helps the person preserve their dignity while still encouraging them to choose health and recovery.

Ginny Mills is the founder and CEO of Full Life Counseling and the co-founder of  Since 2009, Ginny has been successfully guiding family teams through the Love First-model of intervention. Ginny’s theoretical foundation for intervention is the Love First-model, as described by Jeff & Debra Jay in their book by that same name. She has successfully shepherded over 100 families through intervention with 93% choosing admission. Ginny is as gentle as they come when she needs to be and as respectfully firm as she must be to achieve the desired results. She’s equally clear in encouraging ongoing engagement by family members for the best possible outcome.  

Ginny guides families through the process of deciding if intervention is right for your family and, if so, through every step of the process including:

  • Confirming that intervention is clinically appropriate
  • Deciding who needs to be a part of your intervention team
  • Helping you identify how your team can help your loved one with addiction find the willingness and motivation to admit to treatment (despite refusals in the past)
  • Customizing a short-list of treatment programs that are right for your loved one and helping you choose the final 1-2 programs
  • Developing a solid plan for preparing for and guiding your team through the intervention meeting and transport for admission to treatment,
  • Facilitating the actual admission of your loved one by transporting to the treatment program and supporting them through the admissions process, and
  • Helping your family know how to proceed with supporting your loved one’s recovery (and your own) in the weeks and months to come.

While intervention does require intense planning, the process can be completed within 7-21 days of the initial inquiry phone call. Call 336-.923-7426, ext. 714 or ext. 0. 

Please explore the links below for help in preparing for an intervention:


6 Articles Describing Love First Model Interventions


Step-by-Step Process


Intervention Fees and Expenses


Words of Inspiration from Debra Jay

Treatment Matching Questionnaire

Intervention Letter Writing Tips

Understanding Bottom Lines for Adults

Understanding Bottom Lines for Adolescents

Meet Ginny Mills, our Lead Intervention Specialist

Ginny H. Mills, MAEd, LCMHC-S, LCAS, CCS, CEO

It has been my privilege for 30+ years to walk with individuals and families affected by drug use – their own or that of someone they love. Although I'm credentialed as an "addiction specialist," a better description of me would be "hope specialist." I help frustrated, exhausted, and terrified parents find answers and hope, despite watching their children spiral downward because of drug use. They know that nothing else is working, but they refuse to give up. I work collaboratively with parents while also educating, equipping, and inspiring parents to respond wisely (rather than to react instinctively) to their drug-using son or daughter.

About Our Practice

In addition to substance use and recovery-related services, Full Life offers counseling for issues as diverse as anxiety, depression, sexuality, spirituality, grief, life transitions, and marital and couples challenges. Clinicians use a variety of techniques to address these, including, but not limited to EMDR, brainspotting, equine-assisted psychotherapy, somatic experiencing, ExRP,  Internal Family Systems, and DBT. Other staff additions have allowed us to broaden our scope to provide care for those seeking a deeper spiritual life, healing and connections in the area of sexuality in recovery, chronic pain and trauma work.

Fees & Insurance

Clinical staff bill according to their credentials and experience using a tier system. Please review the Fee Schedule and/or Staff pages for more information. Some counselors’ services may be eligible for insurance reimbursement, while others’ services are not reimbursable. This information is also posted in the Full Life lobby.

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