January, 2022 Updates
VIRTUAL OPERATIONS CONTINUE: Due to the continued concerns regarding COVID-19 variants, Full Life continues to provide 100% virtual services until further notice, using our HIPAA-compliant Zoom online platform. Equine sessions with Britta Starke will be determined on a case-by-case basis. In the event that you have a strong preference and/or lack the technological resources to use Zoom, your counselor may elect to meet with you for an outdoor, socially-distanced session. All Full Life team members are adhering to guidance from the CDC for vaccinations, masks and caution to prevent the spread of all variants of COVID-19 and encourage our clients to do the same. If you have questions or need assistance with learning how to use Zoom, please contact our office at 336-923-7426.
NO SURPRISES ACT & GOOD FAITH ESTIMATES: Federal law now requires healthcare providers to give patients more clarity about billing, insurance reimbursement expectations, and a “good faith estimate” for the cost of care. Full Life is developing new protocols to comply with this law. Our fees, CBHA in-network status and out-of-network status with all other insurance companies are already prominently communicated on our Fees & Insurance page in this website. As part of the new client paperwork, all new clients will receive an Initial Good Faith Estimate related to the first 3 sessions. Our counselors will collaborate with established clients every 3-6 months to decide together the focus of therapy sessions and an estimated number and frequency of sessions before the next review. The results of such collaboration will be an Ongoing-Care Good Faith Estimate. Since a diagnosis is required for the Good Faith Estimate, regardless of whether you intend to submit your superbills for insurance, you may elect to “opt out” of Good Faith Estimate requirements if diagnostic privacy is a high priority for you. Your counselor will discuss this with you in your January 2022 sessions, so please feel free to ask questions.
